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News > Fintech

Avoka reports record growth

Martin Greenland | 13:48 Thursday 31st August 2017

Fintech company Avoka has announced that its overall orders have increased by 79% in the last 12 months, breaking its previous record.

New business orders for the company have increased by 67% and it has also doubled the size of its worldwide team.

Avoka specialises in digital customer acquisition and operates in Australia, North America, the United Kingdom and Germany.

The company recently opened a new office in Frankfurt to serve Germany, Austria and Switzerland.

Phil Copeland, CEO at Avoka, said: “With every year, the need to transform to omni-channel customer acquisition heightens for large financial institutions.

“Worldwide, banks are increasingly realising the importance of being digitally relevant.

“This year's results reflect the importance of our platform in today's market.

Avoka was founded in 2002 and has digitised over 100 million transactions for over 150 clients worldwide.

“Large banks across the UK, North America and Australia are continuing to recognise the benefits we provide and this has spurred our growth,” added Phil.

“The investment in recruitment and technology means our system is cutting abandonment rates by more than 40%, implementation is taking as little as three months and the time to onboard business customers reduced from 40 days to three.

“We look forward to replicating this success into 2018.”

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