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Leeds Building Society improves service for new-build homebuyers

Martin Greenland | 16:58 Wednesday 20th June 2018

Leeds Building Society has enhanced its new-build mortgage offering for homebuyers and mortgage brokers.

The society will now consider extending mortgage offers on all new lending by up to six months.

These changes were made in response to borrower and broker feedback and is expected to save the time, effort and expense of submitting a new application.

In addition, Leeds Building Society is launching a dedicated new-build helpline for brokers to receive a speedier reply to queries.

Martese Carton, head of intermediary distribution at Leeds Building Society (pictured above), said that these latest service improvements demonstrated its ongoing commitment to the new-build sector and acknowledged that new-build purchases could often take longer to complete, particularly when buying a home off-plan.

“We continue to strengthen our new-build proposition for intermediaries, which is now led by our corporate account manager Clive Sandom, who has many years’ experience in this sector.

“Feedback from our borrowers and intermediary partners drives our service improvements and we’ve taken a number of steps in the past year to support new build.

“These include widening the range of warranties we accept, increasing LTV on new homes, introducing criteria to support modern methods of construction, and creating a dedicated new-build underwriting team.

“Coinciding with the latest improvements, we’re launching two new fixed rate deals specifically for new builds with rates fixed for up to two-and-a-half years: at 2.39% up to 85% LTV and 2.59% up to 90% LTV.”

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