Swiss software specialist for banking and finance Temenos has been named a 'leader' in the Forrester Wave: Digital Banking Engagement Platforms (DBEPs) report for Q3 2017.
p>Temenos was cited for its “rich banking capabilities” and “dedicated modules for retail, corporate and private banking, as well as modules for analytics and DBEP infrastructure”.
The report analysed DBEPs which support banking and channel-specific business requirements, including analytics, digital sales and marketing.
These firms were then evaluated against 35 criteria covering current offering, strategy and market presence.
Temenos received the highest score among vendors for customer experience, and the highest score possible in the product base and packaging criterion.
David Arnott, CEO of Temenos, said: “True digital banking requires a front-to-back integrated solution with a strong core.
“Temenos supports a true engagement strategy, extending personalisation and contextualisation beyond content with a banking platform that is digital at its heart, not just at the surface level.
“Our progressive renovation methodology enables banks to achieve total transformation, either from back-to-front or front-to back.
“We believe this report – in conjunction with findings in other recent reports – demonstrates that our strategy is perfectly aligned to help banks drive the optimal customer experience.”
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