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State Bank of India launches digital banking app for UK customers

Theo Osborn | 13:00 Tuesday 24th September 2019

State Bank of India (SBI) has launched its digital banking app for customers of its UK subsidiary SBI (UK) Limited.

The bank originally released its YONO app in India in 2017.

As part of its global expansion plans for the app, SBI has selected the UK as the first additional country to gain access to it.

YONO — which is available on both the App Store and Google Play store — offers a range of features, including UK money transfers and payments, and remittances to India.

In addition, customers with accounts at both SBI UK and SBI can view their accounts through one app.

Speaking at the app’s launch event, Rajnish Kumar, chairman at SBI, said: “I am delighted to launch YONO for our UK customers after its success in India.

“I am sure the easy-to-use features and refreshing design will ensure that the app offers a positive customer experience and showcases the bank’s strong focus on digital banking, as well as highlight SBI’s technological capabilities.”

Richard Heald, group CEO at UK-India Business Council, added: “It is exciting to see how passionate SBI is in its determination to deliver innovative technological products for its customers, particularly here in the UK, which has a large Indian diaspora.”

New customers will soon be able to open an account through the app, while existing customers can use it to change their address, email and mobile numbers.

Sharad Chandak, regional head at SBI UK, concluded: “I am confident that YONO will prove to be an asset to our customers here in the UK.

“I look forward to seeing customers make use of the many new features YONO SBI UK provides.”

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