Tide has announced that it will launch its first premium account to all its members by the end of 2019.
Tide Plus will cost £11.99 per month and give members access to dedicated phone support and prioritised in-app messaging support.
Customers will have access to a 24/7 legal helpline which they can use for contract queries, advice on legislation, regulation and disputes.
Sarah Young, vice-president of member engagement at Tide, said: “Tide Plus is for businesses that, in addition to the digital channel support, prefer high-quality phone support.”
Customers will also be able to make 20 free transfers per month and receive an exclusive matte black Tide Plus card.
Sarah added: “The upgrade is visually supported by a very smart black card and offers additional benefits, such as legal support tailored to small business needs.”
Oliver Prill, CEO at Tide (pictured above), added: “Following ClearBank, in partnership with Tide, receiving a £60m grant from the RBS Alternative Remedies Package, a number of product commitments were made.
“As part of those commitments, we said we would be launching compelling attractors to ensure the Tide business current account is an attractive alternative for as many small business owners as possible.
“Tide Plus, which propels Tide from digital only into a digital-first player, is a key part of this commitment.”
SIGN UP TO OUR NEWSLETTER TO RECEIVE MORE NEWS LIKE THIS STORY
Temenos partners with ClearBank for cloud payments
Banking software company Temenos has formed a strategic relationship with ClearBank to provide banks with a faster route to market for real-time cloud payments...
Unity Trust Bank registers 34% rise in profits
Unity Trust Bank increased profits by 34% in 2019...
Believe the hype – why explainable AI is a trend that’s here to stay
Technology has become a ubiquitous part of our day-to-day lives...
Piloting tech updates: ‘The bigger the bank, the harder it is to get anything done’
In the latest Medianett filmed roundtable session, we discussed how important technology is in the banking space, and what impact the industry expects it to have on its businesses in the future...
What banks need to know about cloud security
One of the most common perceived concerns when adopting the cloud is the issue of security...
OakNorth sees 95% increase in pre-tax profits
OakNorth Bank has announced a 95% rise in pre-tax profits in 2019 to £65.9m, up from the £33.9m recorded in 2018...
Redwood Bank signs up to Women in Finance Charter
Redwood Bank has announced that it has signed up to the Women in Finance (WIF) Charter...
Masthaven launches digital Women in Leadership programme
Masthaven Bank has launched a new Women in Leadership digital development programme for female senior leaders...
Protecting against supply chain disruption and the domino effect
Disappointingly, many UK SME business owners don’t understand their supply chains...
Confused about which Isa to choose? Hopefully this mini-guide will help…
We are now firmly in Isa season, so you’re likely to read multiple articles about the most competitive Isa products in the market and how best to make the most of your Isa allowance before the end of the tax year...
Garden shed entrepreneurs contribute £16.6bn to the UK economy
Entrepreneurs who run their businesses from garden sheds contribute £16.6bn annually to the UK economy, according to a recent study...