United Trust Bank (UTB) has launched an electronic facial recognition verification service in partnership with Nivo Solutions for mortgage customers.
The service has been launched through Nivo, a smartphone messaging platform, and will take UTB customers 90 seconds to complete.
Customers ID’s are verified by comparing their face to a nominated document, such as a passport, driving licence or national ID card.
It, therefore, removes the previous requirement for certified ID and mitigates potential fraud by eliminating human error associated with hard-copy documents.
Buster Tolfree, commercial director of mortgages at UTB (pictured above), said: “Brokers and customers are already experiencing the time- and money-saving benefits of the cutting-edge solution.
“We enjoy working with leading technology providers such as Nivo as we seek to make applying for a UTB mortgage as simple and straightforward as possible for brokers and borrowers.”
Matthew Elliott, chief development officer at NivoHub, added: “UTB has shown a real drive to innovate.
“We’re proud to be helping them to deliver a leading mobile experience that reduces fraud and effort, and boosts customer satisfaction.”
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