Revolut has revealed plans to open a new customer operations centre in Porto, Portugal.
The payments app has hired 70 customer support agents in the city and plans to add another 330 at the new premises.
It will be hiring across a number of areas, including customer support, complaints, investigations and compliance.
The new office is currently under construction and will be located at the old cannery of sardines in Matosinhos.
Staff are expected to move to the new office this year to support the 250,000 customers Revolut now has in Portugal.
“Portugal is quickly emerging itself as a key fintech hub in Europe, and we’re incredibly proud to be playing our part in that movement by creating hundreds of new jobs,” said Nik Storonsky, founder and CEO at Revolut (pictured above).
“Last year, during my trip to WebSummit in Lisbon, it became very clear to me that the country was fully embracing all the benefits that financial technology has to offer.”
Revolut has appointed Ricardo Macieira as its growth manager.
He joins from Airbnb — where he served as its country manager for Portugal — and will be responsible for developing Revolut’s business in the country.
Ricardo said: “We are very happy to start actively working [in] the Portuguese market.
“Portugal has been one of the countries with the fastest and most pronounced growth of our platform and our focus will be to accelerate this expansion, as well as to continually work hard to improve our products.”
In addition, Rebeca Venâncio has joined the Portuguese team as its lead for communication and public relations, while Miguel Costa will serve as its community manager.
SIGN UP TO OUR NEWSLETTER TO RECEIVE MORE NEWS LIKE THIS STORY
Rigour builds resilience
There is a relentless flow of new technologies and development methodologies unfolding on many fronts in the financial services arena...
Enhancing offerings to SMEs with the use of technology
Small- and medium-sized enterprises (SMEs) make up a significant proportion of British businesses...
New digital bank Vive receives banking licence
New digital bank Vive has received its UK banking licence with restrictions from the Bank of England...
Aldermore names Damian Thompson as new group MD for retail finance
Aldermore has named Damian Thompson (pictured above) as its new group managing director for retail finance, subject to regulatory approval...
Tink closes €90m investment round
Tink has completed a €90m (approximately £76.8m) investment round — its largest funding to date — to support its European expansion...
Step back from the hype: what can AI realistically deliver in 2020?
While talk of artificial intelligence (AI) in financial services generates great excitement, it’s important not to get too carried away and caught up in overly ambitious uses of the technology...
Temenos launches microservices architecture tool for large banks
Banking software company Temenos has launched Temenos Transact — a microservices-based architecture tool designed for large banks...
Starling Bank enhances product offering for SMEs
Starling Bank has enhanced its product offering for businesses and sole traders with a range of new features...
2020 vision: Open Banking is open for business
Last year was a major one for Open Banking. September’s PSD2 deadline encouraged banks to accelerate their efforts to become compliant, and while the nuts and bolts of the technology did pose a challenge, the opportunity for both banks and third-party providers (TPPs) has finally come to light...
FCA calls for easy access cash savings reform
The FCA has proposed to reform the easy access cash savings market...
HTB launches new 30-year, interest-only loans
Hampshire Trust Bank (HTB) specialist mortgages division has launched 30-year, interest-only loans...