Revolut has revealed plans to open a new customer operations centre in Porto, Portugal.
The payments app has hired 70 customer support agents in the city and plans to add another 330 at the new premises.
It will be hiring across a number of areas, including customer support, complaints, investigations and compliance.
The new office is currently under construction and will be located at the old cannery of sardines in Matosinhos.
Staff are expected to move to the new office this year to support the 250,000 customers Revolut now has in Portugal.
“Portugal is quickly emerging itself as a key fintech hub in Europe, and we’re incredibly proud to be playing our part in that movement by creating hundreds of new jobs,” said Nik Storonsky, founder and CEO at Revolut (pictured above).
“Last year, during my trip to WebSummit in Lisbon, it became very clear to me that the country was fully embracing all the benefits that financial technology has to offer.”
Revolut has appointed Ricardo Macieira as its growth manager.
He joins from Airbnb — where he served as its country manager for Portugal — and will be responsible for developing Revolut’s business in the country.
Ricardo said: “We are very happy to start actively working [in] the Portuguese market.
“Portugal has been one of the countries with the fastest and most pronounced growth of our platform and our focus will be to accelerate this expansion, as well as to continually work hard to improve our products.”
In addition, Rebeca Venâncio has joined the Portuguese team as its lead for communication and public relations, while Miguel Costa will serve as its community manager.
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