Tesco Bank has added a new feature to its mobile app to help customers who lose or have their credit card stolen .
The 'block/unblock' feature will help the 300,000 Tesco Bank customers who reported their card lost or stolen last year.
Customers will now be able to use the app to block their card and ensure that it cannot be used further, while keeping their account active.
If a customer subsequently finds their card, they will be able to easily unblock it via the app or cancel their card completely and order a replacement if required.
Grant Bourbousson, digital director at Tesco Bank, said it wanted to make banking as easy as possible for customers.
“Millions of credit card customers across the UK contact their bank each year to report a lost card, only to find it again.
“By allowing our credit card customers to block their card with just the tap of a button on their phone, this new feature takes the hassle and stress out of those occasions when you think you've lost your card, only to find it a little later.
“It is just another example of the innovative new features we are delivering to help customers manage their money using our mobile banking app.”
The Tesco mobile banking app also offers:
• balance peek, which enables customers to view the balance on their selected accounts quickly and easily, without having to go through the full login process
• fingerprint login with Touch ID and Android fingerprint
• the ability for credit card customers to manage their credit limit
• the ability for customers to set up, edit or cancel their direct debit payment to their credit card
• a calendar which enables current account customers to see how their spending changes month to month
• an unauthorised overdraft alert feature to help current account customers avoid account fees.
SIGN UP TO OUR NEWSLETTER TO RECEIVE MORE NEWS LIKE THIS STORY
Close Brothers’ banking division reports 6.6% loan book growth
Close Brothers Group PLC has revealed that its banking division has seen a 6.6% growth in its loan book in the 11 months to 30th June 2018...
Leeds introduces two-year fixed rate BTL product
Leeds Building Society has launched a two-year fixed rate buy-to-let (BTL) mortgage product as part of a wider refresh of its 70% LTV BTL range...
Just 20% of Brits would opt for a challenger bank
Only 20% of UK residents would opt for a challenger bank if they were opening a new account today, according to research from Equifax...
Santander to form digital investment banking team
Banco Santander has announced that a new digital investment banking team will be formed within Santander Corporate & Investment Banking...
Metro Bank introduces developer portal
Metro Bank has launched a new developer portal for FCA-registered third parties wishing to build services on top of its APIs...
Wesleyan Bank appoints new head
Wesleyan Bank has appointed David Brownbill (pictured above) as its new head of indirect sales...
Arbuthnot announces profit surge
Arbuthnot Banking Group has reported a half-yearly profit before tax of £3.5m for the six months to 30th June 2018, up from the £2.5m recorded during the same period last year...
Temenos extends contract with Northern Trust
Temenos has signed a multi-year contract with global financial services company Northern Trust...
TSB adds new director to board
TSB Bank PLC has announced the appointment of Andy Simmonds (pictured above) as an independent non-executive director...
60% of Brits want ‘peace of mind’ when using cards online
Three-fifths of Brits (60%) want ‘peace of mind’ – regarding online security and fraud prevention – when using cards online, according to recent research...
Tandem reaches 250,000 customers
Tandem has announced it now has 250,000 customers across its cashback credit card, fixed term savers and account aggregating banking app...