Danske Bank UK has replaced its legacy working capital technology with HPD’s LendScape product suite as it looks to support the growth of its invoice finance portfolio.
Following on from its Danish counterpart, Danske Bank’s UK operation has opted to implement HPD’s Aquarius and Gemini modules (part of LendScape) to enhance and support its international working capital customer offering.
HPD’s technology has been supporting Danske Bank’s Danish team to improve customer service, speed up response times, reduce operation risk and cut down on manual workloads since 2014.
The Aquarius module delivers a full range of working capital finance solutions with multi-country, currency, time zone and language facilities that can scale.
Meanwhile, the data extraction capabilities of the Gemini module provide historical analytics on areas including sales ledger, monthly transactions and sales outstanding.
“We were keen to upgrade our legacy technology, and to modernise the service for our customers, making it easier for them to do business with us,” said Steven Hutton, project manager for the invoice finance programme at Danske Bank UK.
“Seeing how well LendScape has performed for the Danish operation made it a sensible option for our new invoice finance system Danske client manager.
“We have been impressed by the Aquarius module and the flexibility and customisation it offers our customers.
“Equally, we wanted data extraction functionality and Gemini was a good fit.
“The two – working in unison – provide optimum customer service.”
Kevin Day, CEO at HPD Software, added: “This is an excellent example of the power of LendScape, enabling Danske Bank to pass the benefits and wide-ranging functionality on to its client base, improving their own customer experience.
“Our mission is to support and guide the future customer through our technology in order to facilitate the growth of the commercial finance sector.”
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