Gatehouse Bank has signed a five-year contract with Sutherland Mortgage Services whereby the latter will handle the bank’s buy-to-let finances on completion.
The third-party service – which has around $250bn in mortgage assets under management worldwide – will take a digital-focused approach with its mortgage servicing.
The sharia-compliant bank said that it had chosen Sutherland because of the latter’s vast worldwide experience and servicing methodology, its customer-led approach and its detailed knowledge of the sharia-compliant mortgage market.
Charles Haresnape, CEO at Gatehouse Bank (pictured above), added that it had selected Sutherland because it had the expertise and everything in place to deliver and, just like Gatehouse, was on a growth journey in the UK.
“We may be the first UK client, but Sutherland’s global experience and capability speaks for itself.
“I was very impressed with Sutherland’s dedication to getting under the skin of Gatehouse; as an example, Sutherland staff are undertaking the same training as our staff to really understand our values.”
Sarah Green, director of business development at Sutherland Mortgage Services, added: “We are thrilled that Gatehouse is our first UK mortgage client; [it has] an exciting prospect for growth in the UK to service the Islamic market and really make a difference in this area.
“I believe working with Sutherland gives Gatehouse a step up with better customer experiences, quicker processing time and access to the latest technology and Sutherland’s global expertise.”
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