CivilisedBank has announced that Simon Bateman (pictured above) has been appointed as its chief information officer (CIO).
Simon has over 25 years of experience in managing IT services and has held roles at Harrods Bank, where he was also CIO, and Aldermore, where he served as transformation and change director, then as head of IT and transformation for the SME and retail savings business.
At CivilisedBank, Simon will play a key role in leading the company’s systems refresh, which was announced when it revealed that it would be reapplying for a banking licence.
CivilisedBank will apply real-time personalisation, meaning that customers are only targeted with content directly relevant to them to reduce unnecessary communication and foster higher levels of customer retention and loyalty.
In addition, content testing will help to provide customers with what they really need to create an optimal experience.
“To be joining CivilisedBank at this phase in its development is a hugely exciting opportunity,” said Simon.
“The SME market has long been underserved by the incumbent banking providers, and I am really looking forward to working with Mark [Stephens] again and being part of the team offering something genuinely new.”
Mark Stephens, CEO at CivilisedBank, said that Simon had a proven track record of delivering best-in-class systems to banks.
“His appointment, combined with the IT solutions we’re currently implementing, are already setting us on the way to developing a unique service for the SME market.
“It is a crucial next step in our path towards launch.”
SIGN UP TO OUR NEWSLETTER TO RECEIVE MORE NEWS LIKE THIS STORY
Are UK consumers aware of new investment opportunities?
Almost half of consumers (48.3%) have not made an investment of £100 or more in the last decade, according to the latest research commissioned by digital banking solutions provider CREALOGIX...
Aldermore completes £325m RMBS deal
Aldermore has completed a residential mortgage-backed securities (RMBS) transaction which will raise £325m of new funding for the bank...
Close Brothers to roll out new deposit platform during 2019 financial year
Close Brothers Group PLC has announced it will be rolling out its new deposit platform during the 2019 financial year...
STB introduces 90% LTV mortgages to core range
Secure Trust Bank Mortgages has added 90% LTV products to its core range...
Revolut nears 3 million users
Revolut has announced that it tripled its user numbers in 2017 from 450,000 to 1.3 million...
Arbuthnot provides working capital facility to shower company
Arbuthnot Commercial Asset Based Lending (ABL) has provided a working capital facility to Majestic Shower Company...
Metro Bank names new NED
Metro Bank has announced the appointment of Catherine Brown as an independent non-executive director...
FP Show confirms Zopa co-founder as keynote speaker
James Alexander, co-founder and former CEO at Zopa (pictured above), has been named as the keynote speaker at the forthcoming Finance Professional Show...
Metro Bank provides £4m invoice finance line to healthcare business
Metro Bank has provided a £4m invoice finance line to medical insourcing specialist 18 Week Support Group...
Modulr to create over 30 new jobs in Scotland
Modulr has completed its latest funding round led by digital venture builder Blenheim Chalcot, which takes the latter’s total investment in the payments fintech to £10.5m...
Specialist banks answer need for products that ‘reflect the reality of today’s society’
Better service and products are the main reasons why a broker would use a specialist bank, according to the latest poll by Specialist Banking...