CivilisedBank has announced that Simon Bateman (pictured above) has been appointed as its chief information officer (CIO).
Simon has over 25 years of experience in managing IT services and has held roles at Harrods Bank, where he was also CIO, and Aldermore, where he served as transformation and change director, then as head of IT and transformation for the SME and retail savings business.
At CivilisedBank, Simon will play a key role in leading the company’s systems refresh, which was announced when it revealed that it would be reapplying for a banking licence.
CivilisedBank will apply real-time personalisation, meaning that customers are only targeted with content directly relevant to them to reduce unnecessary communication and foster higher levels of customer retention and loyalty.
In addition, content testing will help to provide customers with what they really need to create an optimal experience.
“To be joining CivilisedBank at this phase in its development is a hugely exciting opportunity,” said Simon.
“The SME market has long been underserved by the incumbent banking providers, and I am really looking forward to working with Mark [Stephens] again and being part of the team offering something genuinely new.”
Mark Stephens, CEO at CivilisedBank, said that Simon had a proven track record of delivering best-in-class systems to banks.
“His appointment, combined with the IT solutions we’re currently implementing, are already setting us on the way to developing a unique service for the SME market.
“It is a crucial next step in our path towards launch.”
SIGN UP TO OUR NEWSLETTER TO RECEIVE MORE NEWS LIKE THIS STORY
Gatehouse appoints head of home finance operations
Gatehouse Bank has hired Karen Faulkner (pictured above) as its head of home finance operations...
Masthaven expands senior team across mortgage and savings divisions
Masthaven has announced that three new senior members of staff will be joining its mortgage and savings divisions...
Paula Purdy to leave Shawbrook
Shawbrook has announced that Paula Purdy will be leaving the specialist bank to pursue other opportunities...
Monese urges holidaymakers to shop around for their bank to save money abroad
Brits travelling abroad have been encouraged to save money by shopping around for bank accounts...
Tandem introduces healthy balance feature
Digital bank Tandem has announced the launch of a new healthy balance notification feature on its banking app...
The Access Bank UK joins Bacs
The Access Bank UK has been announced as the latest brand to join Bacs Payment Schemes Limited (Bacs)...
Nearly 75,000 SMEs supported through BBB programmes
The British Business Bank (BBB) has reported that the total stock of finance provided through its programmes in the last financial year rose by 33% to £12.25bn...
Close Brothers’ banking division reports 6.6% loan book growth
Close Brothers Group PLC has revealed that its banking division has seen a 6.6% growth in its loan book in the 11 months to 30th June 2018...
Leeds introduces two-year fixed rate BTL product
Leeds Building Society has launched a two-year fixed rate buy-to-let (BTL) mortgage product as part of a wider refresh of its 70% LTV BTL range...
Just 20% of Brits would opt for a challenger bank
Only 20% of UK residents would opt for a challenger bank if they were opening a new account today, according to research from Equifax...
Santander to form digital investment banking team
Banco Santander has announced that a new digital investment banking team will be formed within Santander Corporate & Investment Banking...